Sylius Workflow Plugin

The Sylius Workflow Plugin brings visual, no-code marketing automation directly into your Sylius admin panel. Build automated customer journeys using a drag-and-drop canvas editor — no external tools or custom development needed.

React to store events like completed orders, new registrations, abandoned carts, or failed payments. Chain conditions, delays, and actions to create sophisticated workflows: send emails, generate unique coupons, tag customers, call webhooks, award loyalty points, and more.

Get started in minutes with 8 pre-built templates covering the most common automation scenarios, or design your own from scratch. Test workflows in dry-run mode before going live, and monitor performance with a built-in analytics dashboard.

Key Features:

Visual Workflow Builder

• Drag-and-drop canvas editor powered by React Flow
• Color-coded nodes: triggers, conditions, actions, and delays
• Branching logic with Then/Otherwise paths
• Inline node insertion and auto-layout
• Test run mode to preview execution without side effects
• Node-by-node execution timeline with detailed logs

8 Store Event Triggers

• Order completed, cancelled, and shipped
• Cart abandoned
• Customer registered and customer birthday
• Payment failed
• Loyalty tier upgraded

18 Condition Rules

• Order total, currency, shipping method, coupon usage
• Product and taxon matching
• Customer country, group, tags, and loyalty tier
• Lifetime order count and spend
• Cart item count, guest checkout detection
• Workflow run count for frequency capping

Automated Actions

• Send templated emails
• Generate unique coupon codes with expiry dates
• Add or remove customer tags for segmentation
• Call external webhooks (CRM, Slack, custom APIs)
• Award loyalty points
• Add order notes, assign customer groups
• Scheduled delays in hours or days via Symfony Messenger

Ready-to-Use Templates

• Abandoned cart recovery
• Post-purchase review request
• Win-back inactive customer
• Birthday coupon
• New customer welcome series
• Post-purchase upsell
• Loyalty tier upgrade reward
• Payment failed recovery

Analytics & Monitoring

• 30-day performance dashboard with success rates
• Emails sent and coupons generated counters
• Daily runs chart
• Per-workflow breakdown
• Execution logs with node-by-node timeline
• SHA-256 deduplication to prevent duplicate firing