Emporiqa

The AI chatbot that closes sales on Sylius

Emporiqa is an AI chatbot for Sylius stores that behaves like a salesperson. It reads your catalog and does what a floor rep does: recommends a product, handles the objection on price or fit, offers a variation when the shopper hesitates, puts the item in the cart and sends them to checkout. It also answers shipping, return and payment questions from your synced store pages.

Product facts come from your synced catalog and pages, not from the model's training data. Ask it for something you do not stock and it says so instead of inventing it. The add to cart is executed by the plugin under your store's own stock and variation checks, so the chat cannot claim an item is in the cart when it is not.

Asked for headphones under 400 euros, it shows two from the catalog, each with photo and price.

How it installs and syncs

There is no Sylius admin screen. The plugin is configured in YAML and driven from console commands, so its configuration lives in your repository and ships with your deploys. Products, variants and translatable page entities sync over webhooks, with per-channel pricing, availability and content across every locale and currency you have configured, and a change reaches the chat in the background. The storefront widget renders in the right channel, language and currency. Decorate any service interface, or listen to PostFormatEvent, CartOperationEvent and PreSyncEvent.

Everything merchant facing sits in the Emporiqa dashboard, including the Playground: chat against your own catalog before the widget goes live. That is what you hand a client mid build, without touching their storefront.

Asked for a product the shop does not stock, it says so.

Also in the plugin

• Visual search: a shopper uploads a photo and gets the closest item you stock
• Voice mode, if you switch it on: the shopper speaks and hears the answer read aloud
• 65+ languages mapped from your Sylius locales, including a French question answered from an English catalog
• Sale and quantity-break prices quoted as your store sets them
• Order tracking over an HMAC signed lookup with replay protection
• Live chat you can step into, without staffing a desk: any team member can open a live conversation and reply inside it, with the conversation on screen and saved replies to hand
• Handoff alerts to Slack, Microsoft Teams, Discord, Google Chat or email, and out-of-hours capture of an email or a phone number
• Conversion funnel, chat attributed revenue, widget engagement and satisfaction ratings

Pricing

$0 a month plus $0.25 per conversation, plus $0.15 per voice conversation if you turn voice on, under a monthly cap that defaults to $59 and that you set yourself. New accounts get $25 of signup credit, about 100 conversations, no card at signup. Prices exclude VAT. Unlimited team members with no per seat fee, and no AI provider key to paste. Chat history is deleted after 90 days and is never used to train AI models. Enterprise above 100,000 products.

Requirements

• PHP 8.1+
• Sylius 1.12, 1.13 or 2.0
• Symfony 6.4+ or 7.x (6.0 to 6.3 are not supported)
• An Emporiqa account

Unedited conversations, refusals left in, at emporiqa.com/proof. The live demo sells electronics and behaves identically on any catalog. Rosen Hristov built the plugin and answers pre-sales email at [email protected].

Documentation | Create a free account | Pricing