B2B Sales Copilot

B2B Sales Copilot for Sylius 2

The B2B Sales Copilot plugin adds a conversational purchasing assistant widget to the B2B customer account dashboard. Buyers formulate requests in natural language and get instant responses.

This version ships the replay adapter: answers come from pre-recorded cassettes (no LLM API required). The port/adapter architecture (CopilotModelInterface) lets you plug any AI backend later.

Key Features

• Conversational widget — Integrated chat in the customer dashboard, keyboard accessible, ARIA live region for screen readers
• Replay mode — Pre-recorded scenarios: reorder, quick add by reference, batch add, with alias and keyword matching
• Suggestion chips — One-click buttons for common actions (view cart, reorder, add by reference)
• Access guard — Chat endpoint refuses anonymous visitors (401) and non-enabled channels (403)
• Localized — Full English and French translations, cassettes in both languages
• BEM styling — Clean .copilot-widget__* class names for easy theme integration

Screenshots

Copilot Widget (EN)

Copilot Widget (FR)

Compatibility

• Sylius 2.2.9+ and 2.3+
• PHP 8.2+
• Symfony 7.4+ / 8.0+

Installation

composer require tmonier/sylius-b2b-sales-copilot-plugin

Full documentation and source code: github.com/thibmonier/sylius-b2b-sales-copilot-plugin